Require a deposit at booking: a flat fee or a percentage, for new clients or everyone. The deposit goes toward the appointment total, and it's yours if they don't show.
Free trial · Included on Premium · Turn deposits off anytime
Deposits are collected at booking and credited to the appointment total, so you never chase a payment or explain a policy.
Flat fee or percentage, from $0.50 up to half the service price. Pick whether new clients, existing clients, or everyone pays.
A card is required to confirm. The deposit is non-refundable and shown alongside your cancellation policy before they agree to it.
The deposit is credited to the total. If they cancel late or no-show, you keep it and can charge the difference up to your policy amount.
Charge more for the appointments that cost you most, and nothing for the regulars who always show. Changes apply to future bookings only.
Run both and the policy enforces itself: StyleSeat charges the fee, keeps the deposit, and skips the awkward conversation.
No additional fee. Reschedule and the deposit moves with the appointment, so nobody loses anything.
You keep the deposit, and the client can be charged the difference up to your late-cancellation amount.
Mark the no-show within 30 minutes of the start time. The fee charges immediately, on top of the deposit you already hold.
You stay in control: waive a fee for a first-time slip, or refund a deposit when someone cancels in good faith. Requires the Premium plan with payments turned on.
Issue a full or partial refund from the appointment itself, instantly and without contacting support.
Reschedules keep the deposit. Move the appointment and the deposit and booking fee follow it to the new time.
Change the service, not the deposit. Adjust the service or price before checkout and the total updates. No second deposit needed.
You decide the exceptions. Book a trusted client with no deposit at all, or refund one whenever you think it's fair.
“I get asked so many times which booking system I use and it has been StyleSeat since I started on my own in 2013. Recently they added deposits and I'm in love. I never really charged a deposit before, but this makes it so easy and care free.”
“New clients used to ghost me twice a week. A 30% deposit ended it. The people who book now actually turn up.”
Anywhere from $0.50 up to 50% of the service price, set as a flat amount or a percentage. Most pros land between 20% and 50%, enough that the client takes the slot seriously.
Yes, you decide your policy. Deposits are non-refundable by policy, but you can issue a full or partial refund yourself at any point, straight from the appointment.
Yes. Set higher deposits on time-intensive or specialty services, and choose whether new clients, existing clients, or everyone pays.
The deposit and booking fee carry over to the new appointment. Appointment details stay locked when rescheduling with a deposit; if they book a brand-new appointment instead, a new deposit applies and you can refund the original.
Yes. Cancel 24+ hours out and there's no extra fee. Cancel inside 24 hours or no-show and you keep the deposit, plus the difference up to your late-cancellation amount.
Any time, with one toggle. Turning them off doesn't affect already-booked appointments or your access to the feature. Switch them back on whenever you want.
A Premium plan with payments set up and at least one service. Deposits are included, so there's no additional charge for using them.
Join the platform that helps beauty pros get paid automatically, on their own terms.
Unlock your free trialNo credit card · $19/mo after trial · Cancel anytime
