{"id":286,"date":"2018-04-25T16:54:27","date_gmt":"2018-04-25T16:54:27","guid":{"rendered":"https:\/\/seat.style\/?p=286"},"modified":"2018-04-25T16:54:27","modified_gmt":"2018-04-25T16:54:27","slug":"why-wont-my-clients-leave-reviews","status":"publish","type":"post","link":"https:\/\/www.styleseat.com\/blog\/why-wont-my-clients-leave-reviews\/","title":{"rendered":"Why Clients Won&#8217;t Leave Reviews"},"content":{"rendered":"<p style=\"font-weight: 400;\">If you&#8217;re wondering why clients won&#8217;t leave reviews, it&#8217;s because you&#8217;re making it too difficult. If it\u2019s inconvenient, they\u2019ll never do it &#8212; no matter how much they love you. Your clients are busy people. If you want something done, you gotta help them out ; )<\/p>\n<p style=\"font-weight: 400;\">Here\u2019s why clients won\u2019t leave you a review and what to do about it.<\/p>\n<h4 style=\"font-weight: 400;\"><b><strong>YOU DON\u2019T ASK<\/strong><\/b><\/h4>\n<ul style=\"font-weight: 400;\">\n<li>The most effective way to get reviews is to ask for them. Clients won\u2019t know how important reviews are unless you make it clear.<\/li>\n<li>After you finish a great service, ask for a review like this:<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><i><em><b><strong>Client:&nbsp;<\/strong><\/b>\u201cI love my haircut!\u201d<\/em><\/i><\/p>\n<p style=\"font-weight: 400;\"><i><em><b><strong>You:&nbsp;<\/strong><\/b>\u201cGlad you love it. Would you mind leaving me a quick review? I\u2019m trying to get fifty before the end of the year and I\u2019m almost there. I\u2019m asking all my favorite clients.\u201d<\/em><\/i><\/p>\n<ul style=\"font-weight: 400;\">\n<li>Use&nbsp;<a href=\"https:\/\/www.styleseat.com\/join?utm_source=Blog&amp;utm_medium=Social&amp;utm_content=WhyWon%E2%80%99tMyClientsLeaveReviews?\">StyleSeat\u2019s<\/a>&nbsp;client notes feature to keep track of which clients have already left a review so you don\u2019t ask twice.<\/li>\n<li>In addition to asking in person, you should ask for reviews on social media and post a sign in your workspace.<\/li>\n<\/ul>\n<h4 style=\"font-weight: 400;\"><b><strong>THEY DON\u2019T KNOW HOW<\/strong><\/b><\/h4>\n<ul style=\"font-weight: 400;\">\n<li>They won\u2019t waste time figuring it out on their own;&nbsp;make it simple. If you use&nbsp;<a href=\"https:\/\/www.styleseat.com\/join?utm_source=Blog&amp;utm_medium=Social&amp;utm_content=WhyWon%E2%80%99tMyClientsLeaveReviews?\">StyleSeat<\/a>&nbsp;to run your business, leaving a review is easy for clients. Each text message\/email receipt they receive after an appointment includes a link to leave a review.<\/li>\n<li>If you want clients to leave reviews for past appointments,&nbsp;give them instructions. Send an email out to your client list and ask for a review. Let them know how much it means to you and your business.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><i><em>Hello,<\/em><\/i><\/p>\n<p style=\"font-weight: 400;\"><i><em>Want to make my day? All you have to do is take a moment to leave me a review : ) Reviews help me build my business and provide better services to my clients.<\/em><\/i><\/p>\n<p style=\"font-weight: 400;\"><i><em>If you\u2019ve already signed up for a styleseat account, just follow these steps.<\/em><\/i><\/p>\n<ul style=\"font-weight: 400;\">\n<li><i><em>Open your app<\/em><\/i><\/li>\n<li><i><em>Select the \u201cAppointments\u201d button<\/em><\/i><\/li>\n<li><i><em>Select \u201cView Past Appointments\u201d<\/em><\/i><\/li>\n<li><i><em>Select \u201cReview\u201d for any of our past appointments<\/em><\/i><\/li>\n<li><i><em>And leave a review : )<\/em><\/i><\/li>\n<\/ul>\n<h4 style=\"font-weight: 400;\"><b><strong>THERE\u2019S NOTHING IN IT FOR THEM<\/strong><\/b><\/h4>\n<p style=\"font-weight: 400;\">Sometimes, clients just need a little motivation. Offering incentives should be part of your marketing budget. Reviews are an important marketing tool &#8212; 90% of customers read them before visiting a business.<\/p>\n<ul style=\"font-weight: 400;\">\n<li>If you have a&nbsp;<a href=\"https:\/\/www.styleseat.com\/blog\/how-to-start-a-loyalty-program-and-keep-clients-co\">rewards program<\/a>, offer clients points or a punch on their punch card if they leave a review.<\/li>\n<li>Add a line to your email:<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">\u201cIf you leave a review today, get a free treatment with your next haircut!\u201d<\/p>\n<p style=\"font-weight: 400;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Make sure to include your incentive in the subject line of your email to encourage clients to open it.<\/p>\n<h4 style=\"font-weight: 400;\"><b><strong>THEY AREN\u2019T IMPRESSED<\/strong><\/b><\/h4>\n<p style=\"font-weight: 400;\">If your client experience is \u201cgood\u201d but not \u201cgreat,\u201d clients won\u2019t feel inspired to leave a review. Go above and beyond to make your client experience&nbsp;<a href=\"https:\/\/www.styleseat.com\/blog\/8-ways-to-create-unforgettable-client-experiences\">unforgettable.<\/a><\/p>\n<ul style=\"font-weight: 400;\">\n<li>Give a thorough consultation. Make them feel listened to and understood.<\/li>\n<li>Offer free wifi, drinks, and treats.<\/li>\n<li>Use your client notes to remember important details like birthdays and product preferences.<\/li>\n<li>Stay up-to-date with trends, offer expert advice, and continue to educate yourself.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">If clients genuinely enjoy your services they will be happy to leave a review. If they haven\u2019t yet, they just need you to guide them. Every few months, take a look through your client notes, see who hasn\u2019t left you a review yet, and use the tactics in this article to encourage them.<\/p>\n<p style=\"font-weight: 400;\">Looking for tools to help you run your business? Try&nbsp;<a href=\"https:\/\/www.styleseat.com\/join?utm_source=Blog&amp;utm_medium=Social&amp;utm_content=WhyWon%E2%80%99tMyClientsLeaveReviews?\">StyleSeat<\/a>&nbsp;free for 30 days.<\/p>\n<p style=\"font-weight: 400;\">For more industry tips, check out these articles:<\/p>\n<ul style=\"font-weight: 400;\">\n<li><a href=\"https:\/\/www.styleseat.com\/blog\/how-to-get-clients-when-youre-new-in-town\">How to Get Clients When You\u2019re New in Town<\/a><\/li>\n<li><a href=\"https:\/\/www.styleseat.com\/blog\/should-i-charge-for-no-shows-and-late-cancellation\">Should I Charge for No-Shows and Late Cancellations?<\/a><\/li>\n<li><a href=\"https:\/\/www.styleseat.com\/blog\/get-clients-to-book-you-online\">Get Clients to Book Online<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re wondering why clients won&#8217;t leave reviews, it&#8217;s because you&#8217;re making it too difficult. If it\u2019s inconvenient, they\u2019ll never do it &#8212; no matter how much they love you. Your clients are busy people. If you want something done, you gotta help them out ; ) Here\u2019s why clients won\u2019t leave you a review [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":290,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[115,59],"tags":[61,62,64,65,66,69,70,71,72,73,74,75,76,77,78,57,79,80,81,82,83,85],"class_list":["post-286","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-client-relationships","category-pros","tag-appointment-reminders","tag-appointment-scheduling-software","tag-block-clients","tag-booking-app","tag-build-your-salon-brand","tag-client-experience","tag-client-loyalty","tag-client-management-and-scheduling-software","tag-client-notes","tag-how-do-i-get-client-to-book-more-often","tag-independent-stylist","tag-make-more-money","tag-no-show-late-cancellation-policy","tag-online-booking","tag-pre-booking","tag-pro","tag-raise-prices","tag-salon-pricing","tag-service-menu","tag-should-i-use-online-booking-software","tag-styleseat","tag-what-is-the-best-online-booking-software"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Clients Won&#039;t Leave Reviews - StyleSeat Pro Beauty Blog<\/title>\n<meta name=\"description\" content=\"If you&#039;re wondering why clients won&#039;t leave reviews, it&#039;s because you&#039;re making it too difficult. 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