{"id":258,"date":"2018-04-24T20:53:48","date_gmt":"2018-04-24T20:53:48","guid":{"rendered":"https:\/\/seat.style\/?p=258"},"modified":"2018-04-24T20:53:48","modified_gmt":"2018-04-24T20:53:48","slug":"improve-your-business-by-taking-better-client-note","status":"publish","type":"post","link":"https:\/\/www.styleseat.com\/blog\/improve-your-business-by-taking-better-client-note\/","title":{"rendered":"Use Client Notes to Increase Your Income"},"content":{"rendered":"<p style=\"font-weight: 400;\">Whether it\u2019s birthdays or coffee preferences, using client notes to remember personal &amp; relevant information about your clients shows them you\u2019re listening. This type of relationship building is great for client retention, but there are more client notes you can take that will help strengthen your business and even increase your monthly income.<\/p>\n<h2><strong>3 Clients Notes That Can Help Your Business<\/strong><\/h2>\n<h3 style=\"font-weight: 400;\"><b><strong>Less time wasted<\/strong><\/b><\/h3>\n<p style=\"font-weight: 400;\">Next time you jot down when your client\u2019s wedding anniversary is, add a client note about their reliability as well. Were they an hour late today? That\u2019s not a big deal for a long-time client, but what if they are an hour late for most of their appointments? Start to keep a client record and see if you have any clients who are constantly wasting your time.<\/p>\n<p style=\"font-weight: 400;\">Clients who are never satisfied, clients who miss appointments, and clients who are rude and stressful are all time wasters. You may think you\u2019re overreacting at first but once you look back at your client notes, you\u2019ll see which clients are constantly slowing your appointments and business down and it may be time to part ways.<\/p>\n<h3 style=\"font-weight: 400;\"><b><strong>Increase average spend per visit<\/strong><\/b><\/h3>\n<p style=\"font-weight: 400;\">The key to getting clients to spend more money in the salon is giving them genuine, insightful, and personal recommendations. The best way to do that is to listen to their concerns and beauty goals.<\/p>\n<p style=\"font-weight: 400;\">Even if your particular clients aren\u2019t ready to try something new during that visit, if they express interest in a product or a new service, take a client note. Next time they are in your chair, bring up your previous conversation to increase average spend &amp; get your client\u2019s information on what they are interested in. For example,<\/p>\n<p style=\"font-weight: 400;\">\u201cSo, last time you were here, you were thinking about cleaning up your brows. I have some extra time if you want to get them done while you\u2019re here.\u201d<\/p>\n<p style=\"font-weight: 400;\">If you look at your client notes and notice many of your clients have expressed interests in previous appointments about certain products but haven\u2019t made a purchase yet, consider running a special that allows them to get the product at a discounted price as an add-on to a regular service. This will encourage more people to book a service and it will give them a taste of the product they&#8217;ve been meaning to try.<\/p>\n<h3 style=\"font-weight: 400;\"><b><strong>Improve marketing strategies<\/strong><\/b><\/h3>\n<p style=\"font-weight: 400;\">Every special you run in your salon should have a specific purpose. Say you want to turn more \u201chaircut\u201d clients into \u201ccut and color\u201d clients, so you run a special that is $25 off a color service if you book it with a haircut. Take notes on the clients who book this special.<\/p>\n<p style=\"font-weight: 400;\">How did they hear about it? Why did they book it? And most importantly, does the special work? Two months from now, has that same salon client come back for a second cut and color appointment? These appointment notes will help you improve your marketing strategy and keep you from wasting budget on the specials that don\u2019t work as well.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whether it\u2019s birthdays or coffee preferences, using client notes to remember personal &amp; relevant information about your clients shows them you\u2019re listening. This type of relationship building is great for client retention, but there are more client notes you can take that will help strengthen your business and even increase your monthly income. 3 Clients [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":263,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[59,86],"tags":[61,62,64,65,66,69,70,71,72,73,74,75,76,77,78,57,79,80,81,82,83,85],"class_list":["post-258","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pros","category-marketing-tips","tag-appointment-reminders","tag-appointment-scheduling-software","tag-block-clients","tag-booking-app","tag-build-your-salon-brand","tag-client-experience","tag-client-loyalty","tag-client-management-and-scheduling-software","tag-client-notes","tag-how-do-i-get-client-to-book-more-often","tag-independent-stylist","tag-make-more-money","tag-no-show-late-cancellation-policy","tag-online-booking","tag-pre-booking","tag-pro","tag-raise-prices","tag-salon-pricing","tag-service-menu","tag-should-i-use-online-booking-software","tag-styleseat","tag-what-is-the-best-online-booking-software"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Use Client Notes to Increase Your Income - StyleSeat Pro Beauty Blog<\/title>\n<meta name=\"description\" content=\"The key to getting clients to spend more money in the salon is giving them genuine, insightful, and personal recommendations. 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